RETURN POLICY
We hope that you love all your purchases from Get It Girl. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return.
ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGES.
ITEMS MUST BE IN PERFECT CONDITION TO BE ELIGIBLE FOR RETURN!!!!
- No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted.
We do not offer exchanges at this time.
TO START A RETURN CLICK HERE.
What is Free Returns via Redo?
If you purchase Redo for $1.98 with your order, your return shipping label will be covered! You can return any item(s) in your order for an exchange or store credit for FREE. Redo covers all items in the cart, you do not need to purchase Redo for each item.
If you choose not to buy Redo, you can still return, but you will have to cover the cost of the return shipping label. Free returns via Redo must follow all guidelines listed within our return policy. Items must be returned within the designated return window (14 days). To be eligible for store credit, items must be in new condition, unwashed, and free of any odors/stains.
Damaged Items
Damaged items must be reported within THREE DAYS of receiving your order. Please email us at kate@shopgetitgirl.com and forward photos of any damage.
Color variation of merchandise due to computer monitor resolutions, lighting, and photography lenses are not qualified as damaged.